Online Activity Manager
I’ve forgotten my login details. What do I do?
Your 'email' is the email address that you registered with on this site. If you’ve forgotten which email address you used, please contact Customer Services.
If you’ve forgotten your password, enter the email address you registered with in the “password reminder” box, then click on the circular button and you will be emailed your password.
How can I add activities that I did when not wearing my Ki Fit Armband?
You can use the‘Edit Off-Body’ function which can be found on the Calories Burned graph. To see your Calories Burned graph, click on the white triangle to the left of the ‘Calories Burned’ bar (on the Dashboard) to drop this section down – the 'Edit Off-Body' link is in the top left corner. (Please be aware that the edit off-body function will only appear if the device has been off-body for more than 20 minutes during the waking hours selected in your User Profile). Here you can add activities during the times when you were not wearing the armband.
To use this function:
- Click on the ‘Edit Off-Body’ link.
- Select the time period in which you want to enter an activity from the ‘Off Body Detection’ drop down box (this lists all the times that the armband detected it was ‘off-body’).
- Select the ‘I was not active, except for the following’ option from the ‘Assume…’ drop down box.
- Select your activity from the drop down boxes below, e.g. ‘Sports >>’, ‘swimming >>’ and then a more specific activity type/intensity if applicable.
- Select the duration of your activity session and click ‘Add >>’ to add the activity to the ‘Selected Exercises’ box.
- Once you’ve added all the activities you completed during that specific time period, click ‘Save’ to add these to your Calories Burned graph (any minutes not accounted for will be counted as resting).
How can I track my calorie consumption?
You can track your calorie consumption by using Daily Food Logging or Nutrition Assessment. You have the flexibility to choose the method that matches your lifestyle. Daily Food Logging allows you to record each meal, every day, viewing details about micronutrients and macronutrients. You can compare daily caloric intake against the calories you burn that day. The Nutrition Assessment allows you to assess three days of caloric intake and use that average to guide your goals - avoiding the need to log each meal every day. You can select the calorie consumption method by setting your preference on the Resources Tab
Will I lose data if I switch between Daily Food Logging and Nutrition Assessment?
No. You’re free to switch between methods without worrying about losing data.
How often should I complete a Nutrition Assessment?
We recommend you complete one when you are updating your goals and targets, or when you need some feedback on not achieving your desired goals. You can complete a Nutrition Assessment as often as every three days.
When I finish my Assessment, will my goals and targets be automatically updated?
Completing an Assessment will not automatically update your goals or targets.
Can I print or export my Nutrition Assessment?
No, not at this time. However, when using Daily Food Logging you are able to print and export detailed food log data.
Why can I only select certain days for my Nutrition Assessment?
When completing a Nutrition Assessment you may only log food for one of the last seven days.
How many past Nutrition Assessments can I see at one time?
You have access to the five most recent Assessments you’ve completed.
What is "Sleep Efficiency"? Why don't I have 100%?
If you wear your armband while you sleep, it calculates “sleep efficiency.” This is the ratio between sleep time and lying down time. Adult efficiency levels are typically in the 80% to 95% range, and decrease with age.
Are days midnight to midnight?
Your calories are counted "daily" from midnight to midnight. However, it makes more sense to report on your sleep mid-day to mid-day because sleeping usually spans midnight. For example, the sleep reported on Wednesday is from mid-day Tuesday to mid-day Wednesday, covering one whole night of sleep.
What is BMR and how do you use it?
BMR stands for Basal Metabolic Rate, and is the number of calories someone would burn in a 24-hour period if they were completely at rest, but not sleeping. It is the measure of the total energy used by the body to maintain the body processes necessary for life. BMR is influenced by a number of factors including age, weight, height, gender and fitness level. There are several classic equations used to estimate a person's BMR, and a similar measure Resting Metabolic Rate (RMR). Ki Fit doesn’t directly use BMR or RMR to calculate your calorie burn, although they are used indirectly.
What is BMI, and how do you use it?
BMI stands for Body Mass Index, and it’s calculated by dividing a person’s weight (in kilograms) by their height (in metres) squared. The BMI equation is the established method for classifying healthy and unhealthy body weights, and is the basis of the medical definitions for people being underweight, normal, overweight and obese. It’s promoted and supported internationally by the World Health Organisation (WHO). The BMI scale is not perfect, particularly for people who are at the extremes and those who work out and build a lot of muscle. The classifications "underweight, normal, overweight, & obese" are defined and fixed for adults, while children and teenagers have their own classifications that change over time. Ki Fit doesn’t directly use BMI to calculate your calorie burn, although it is used indirectly.
What are METS and AVG. METS?
The energy cost of an activity can be measured in units called METs (metabolic equivalent). 1 MET is the energy expenditure for everyone "at rest". Two people resting will burn different amounts of calories, but they both burn 1MET.
You can think of METS as a multiplier of calorie burn. You burn 1 MET when you are at rest, and an activity that takes 3 METS burns approximately three times as many calories. Mild exercise (such as walking at a leisurely pace) increases energy expenditure to approximately 3 METs, while vigorous activity might require 6 METS.
The Online Activity Manager shows your calorie burn and "AVG. METS". This stands for "Average METS". Calorie burn is individual to you, while METS can be compared between people.
Can I adjust the thresholds for my moderate and vigorous activity levels?
Yes, you can adjust the thresholds to match your lifestyle and goals by setting your preferences on the Resources Tab.
I have reached a goal and would like to set a new baseline weight value.
We are working on adding a mechanism to do this. Until that feature is released, you can effectively do this by selecting "Log Health Measures" from the summary screen. Then select your registration date and adjust the weight value. This will modify the baseline used in the system. The same can be done for the first day you entered a waist circumference value.
What are Personal Bests?
Personal Bests represent the history of each time you achieved a new record high for some of the most popular measurements tracked within the Activity Manager. You'll be notified each time you reach a new Personal Best.
How do I change how frequently I am reminded to enter my weight?
By default, the system will remind you every two weeks to enter your weight. This can be customised from the User Preferences page where you can choose to be reminded once a week, every two weeks, once per month, or can turn off the weight reminder entirely.
Can I share my account?
A Subscription can’t be shared by multiple users. The account begins to personalise itself with the user during the first upload, and the more you use the system the more personalised it becomes. If several people share an account, the results will be skewed. The graphing and trending will also be affected if a number of people are uploading to the same account.
How do I stop the security warning window appearing in the Activity Manager?
When using Internet Explorer, some users will see a window appear containing the following message:
'Do you want to view only the webpage content that was delivered securely?' You can prevent this window appearing by following these steps:
- On the Internet Explorer menu, go to Tools -> Internet Options and select the 'Security' tab. These options may vary slightly depending upon which version of Internet Explorer you are using.
- Click the ‘Custom level...’ button.
- Scroll down to the ‘Miscellaneous’ section and change 'Display mixed content' to Enable. Click 'OK' and apply the changes.
Please be aware that we take no responsibility for any problems that occur as a result of making these changes to your computer settings.